Terms & Conditions

Welcome to our webisite Koala Kreations. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Koala Kreations relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

In term 'Koala Kreations' or 'us' or 'we' refers to the owner of the website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Every effort is made to keep the website up and running smoothly. However 'koala kreations' takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

privacy policy

Payments are made through create payments  

'Koala Kreations' is committed to protecting your privacy, you do not need to create an account or register your details with this site to place an order. Every effort is made to ensure your information is stored safely and securely both online and offline. All orders made through 'Koala Kreations' are processed by paypal. 'Koala Kreations' does not handle any part of your financial details during the payment process. So you can be sure your shopping safely at 'Koala Kreations'.

'Koala Kreations' may contain links to other websites of interest however, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Refund Policy 
Thanks for shopping at Koala Kreations
If you are not entirely satisfied with your purchase, we're here to help.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging
Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

Contact Us
If you have any questions on how to return your item to us, contact us.